Everything You Need to Know About Our Services
Get clear, expert answers to the most common pool care and maintenance questions.
About Clear Water Pools
With over 13 years of experience, Clear Water Pools has been proudly serving the East End community with expert pool services and dedicated care. Our certified team provides reliable maintenance, renovation, and installation solutions — ensuring every pool stays beautiful, clean, and efficient.
We are fully insured, certified, and currently working on additional licensing to offer even greater service quality across the Hamptons and the North Fork.
Frequently Asked Questions
Seasonal Services
Openings & Closings
We remove the cover, reconnect equipment, run a full clean, and balance chemicals to prepare your pool for the season.
Openings are best in early spring; closings should be done after the season ends or when temperatures drop consistently.
Yes — we clean, fold, and store covers safely as part of our opening service when requested.
Absolutely — we inspect pumps, filters, heaters and perform a basic functionality check before you start using the pool.
Yes — we offer storm/ emergency cleanup and restoration as part of our seasonal services.
Weekly Cleanings
Vacuuming, skimming, brushing, filter checks, and chemical balancing to maintain clear water all season.
Yes — schedules are flexible; we can pause or adjust visits based on your needs.
Yes — we service residential and commercial pools with tailored weekly plans and reporting.
Most plans include routine chemicals; we’ll clarify which products are included during booking.
We typically start within 3–7 business days, depending on season demand and location.
Water Systems
Salt Water Conversions
We install a salt chlorine generator that produces chlorine from salt, offering softer water and reduced chemical handling.
Most pools are compatible; we inspect equipment and materials to confirm before proceeding.
Typically every 3–4 months depending on usage and hardness; we offer maintenance plans to handle this for you.
When properly maintained, salt systems are safe for most finishes. We set correct salt levels to protect surfaces.
Yes — you’ll typically spend less on chlorine and related chemicals over time after conversion.
Heaters
We install gas heaters, electric heaters, and energy-efficient heat pumps depending on pool size and goals.
We assess pool volume, local climate, and your usage to recommend the most cost-effective heater type.
Annual inspections are recommended to keep efficiency high and avoid unexpected failures.
Yes — many older systems can be upgraded; we’ll confirm compatibility during our site assessment.
We offer high-efficiency heat pumps and hybrid solutions to lower energy use and operating costs.
Mechanical & Safety
Pumps
Signs include strange noises, reduced flow, frequent cycling, or high energy bills — we diagnose and advise replacements.
Yes — variable-speed pumps can reduce energy consumption significantly and are commonly recommended.
Regular basket cleaning, leak checks, and seasonal inspections keep pumps running smoothly and extend life.
Many issues can be repaired on-site; if replacement is necessary we’ll provide options and timelines.
Yes — new installations include manufacturer warranties and our workmanship guarantee.
Automatic Safety Covers
Yes — automatic safety covers are designed to provide a secure barrier and meet safety standards when properly installed.
Regular cleaning and mechanical checks are recommended to ensure smooth operation and longevity.
Many pools can be retrofitted; we’ll evaluate deck space and anchor options during a site visit.
Yes — covers reduce debris, evaporation and heating costs, lowering overall maintenance needs.
Warranties vary by manufacturer; we include warranty details and service options with each installation.
Linings & Finishes
Vinyl Liner Replacement
Quality liners typically last 7–15 years depending on use, chemicals, and sun exposure.
Yes — choose patterns, colors, and thickness to match the desired look and durability needs.
Most liner replacements are completed within 1–3 days depending on pool size and prep work.
Yes — manufacturer and installation warranties are provided; details are included in your estimate.
Most installations require partial or full draining; we discuss the best approach during planning.
Marble Dust
A decorative resurfacing technique that uses marble-based materials to refinish and brighten pool surfaces.
Yes — properly applied marble dust finishes are durable and resistant to wear when maintained correctly.
Typically 3–7 days depending on surface prep and curing time required between coats.
Yes — pigments and blends allow a range of finishes from bright white to subtle Mediterranean tones.
We provide workmanship guarantees; manufacturer warranties vary by product used.
New Builds
New Vinyl Pools
Depending on complexity, 4–8 weeks is typical from excavation to fill and finish.
Yes — vinyl pools are highly customizable with many liner patterns and deck design options.
Site access, grading, and utility clearances are planned before excavation begins.
Yes — construction, liner, and equipment warranties are provided based on selected packages.
We can guide or manage local permit applications and required inspections as part of the project.
New Gunite Pools
Gunite pools typically take 10–16 weeks depending on design, weather, and finish choices.
Yes — gunite is a robust concrete-based system offering long-term durability and design flexibility.
Absolutely — waterfalls, tanning ledges, and custom steps are common additions to gunite pools.
Options include plaster, pebble, and marble-based finishes; each offers different textures and lifespans.
Gunite pools require similar chemical balance but may need different resurfacing intervals over decades.
Finishing & Repairs
Coping & Tiles
Yes — we repair or replace coping and tiles to restore appearance and safety edges.
We attempt to match tiles; if exact matches aren’t available we recommend complementary options.
Proper coping protects the pool shell and reduces water infiltration behind tiles and finishes.
Stone, brick, concrete, and specialized pool-grade tiles depending on style and budget.
Small repairs can be done in a day; full tile replacements vary with pool size and scope.
Masonry
Patio walls, steps, custom coping, and structural masonry around pools for finishing and safety.
We source materials and blend finishes to closely match existing masonry and aesthetics.
Yes — proper drainage and grading are integrated into masonry projects to protect the pool structure.
When properly constructed and sealed, masonry finishes withstand weather and pool conditions long-term.
We provide workmanship guarantees; specifics depend on project scope and materials chosen.
Care & Aesthetics
Pressure Washing
Decks, pool surrounds, patios and pool coping to remove algae, stains, and buildup safely.
Yes — we adjust pressure and technique based on surface type to avoid damage while cleaning effectively.
We can apply sealers or anti-slip treatments to protect surfaces after pressure washing if requested.
Annually is common; high-traffic or shaded areas may need more frequent cleaning.
Yes — we use specialized cleaners and techniques to treat common tough stains safely.
Painting
Pool decks, concrete surrounds, and some pool surfaces using pool-grade paint and coatings.
We use marine- and pool-grade paints and wait recommended curing times to ensure safety and durability.
Yes — we can add textured coatings or anti-slip additives to painted surfaces for extra safety.
With proper prep and quality paint, expect several years; we recommend periodic touch-ups for best results.
Yes — we help select durable colors and match existing palettes for cohesive design.